But, in the last decade, the tendency to replace face-to-face conversations with written messages has become a habit that often damages relationships and creates communication overload and inefficiency in organisations.
This session presents a framework to design high-impact conversations that may help us to tackle our pending conversations when the lockdown is over.
Join us for a virtual talk led by Álvaro González Alorda, Headspring Associate Professor and author of Head, Heart and Hands, and The Talking Manager to debate these and other questions and understand how to lead people through conversations.
Watch on Demand